![]() In device manager remove the bad phone device and try again. Move any files that it finds to the c:\MotoSaveįolder and then reboot. "get-childitem C:\WINDOWS\inf\*.inf -recurse | select-string mot_ci". Open an admin Powershell prompt and run this command. If you want to try option 3 first, then remove mot_ci.dll from system32. Assuming that there is nothing Motorola related in "settings, add/remove programs", then you have to manually remove the files that were installed. ![]() Reinstall with the keep my files option. (I do not know if this cleans out 3rd party dll's and inf files but it is less intrusive than aĬomplete reinstall and appears to be designed to address the situation that you are in.)ģ. If you really want to attach your phone to this pc, I see 3 choices.Ģ. So we have concluded that this machine was at one time Win7 and someone installed some Motorola USB software on it which was carried along when it was upgraded to Win10.
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